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AWS Add Account Hangs and Error

tiagofbmm
Influencer

Hello

When trying to add an AWS account in the Splunk_TA_AWS, it hangs for 10m and then I get this error:

ERROR AdminManagerExternal - Unexpected error "" from python handler: "REST Error [400]: Bad Request -- HTTPSConnectionPool(host='sts.amazonaws.com', port=443): Max retries exceeded with url: / (Caused by ConnectTimeoutError(, 'Connection to sts.amazonaws.com timed out. (connect timeout=60)'))". See splunkd.log for more details.

Anyone had this issue?

Thanks

0 Karma
1 Solution

tiagofbmm
Influencer

So this was a proxy issue in adding the account. Solved and thank you for your answer anyway

View solution in original post

jonaventan
New Member

Hi,

I got the same error

HTTPSConnectionPool(host='sts.amazonaws.com', port=443): Max retries exceeded with url: / (Caused by ConnectTimeoutError(, 'Connection to sts.amazonaws.com timed out. (connect timeout=60)'))

how to solve this.

I am using vpc privatelink.

0 Karma

aknsun
Path Finder

@tiagofbmm . Did you have to use port 443 or were you able to use a custom port?

0 Karma

tiagofbmm
Influencer

I believe that's where aws was expecting the http request so I'm not sure there's a way around that

0 Karma

kmaddi
New Member

I have same issue, can someone please help me out. I am new to Splunk.

HTTPSConnectionPool(host='sts.us-gov-west-1.amazonaws.com', port=443): Max retries exceeded with url: / (Caused by ConnectTimeoutError(, 'Connection to sts.us-gov-west-1.amazonaws.com timed out. (connect timeout=60)'))

0 Karma

tiagofbmm
Influencer

So this was a proxy issue in adding the account. Solved and thank you for your answer anyway

View solution in original post

p_gurav
Champion
0 Karma
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