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Why are there no results/unknown sid when set to real time alerts?

vetri
New Member
‎09-11-2022 10:56 AM

I have my splunk integrated with snow addon for incident creation, when set to real time receiving unknown sid in the alerts history and no tickets are getting generated but when set to 1 min scheduled window it's working fine with no issues.

could someone help me to understand what's the issue here please.

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c82507b
Engager
‎04-25-2024 10:34 AM

Hi colleague , Iam having this issue , were you able to resolve it?

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