Why am I not receiving alert by mail even though I've configured correctly?

[hichem_khalfi]

helllo

I can't receive an email alert despite having configured it correctly
the alert is launched on the portal indicating the outcome but the email is absent

1- mail serer configuration!
smptm.gmail.com: 587
I added a gmail address with password

2-alert configuration:
I put a destination address: I put an outlook address

please help me to fix it

[hichem_khalfi]

hi @richgalloway 

1- i'm using smtp.gmail.com:587     is correct or no ???? 

2- what command should i use to verify sending mail ??? sorry i d'ont know it ,  just i write  index=_internal ???

[richgalloway]

1. That setting looks better.

2. It's a simple search for "sendemail" in the _internal index.

index=_internal "sendemail"

[hichem_khalfi]

Hi @richgalloway 

Bad username and password 

it's a password problem but I have a problem:

my password is made up of 9 syllables

example: 123456789

on the other hand I notice that the registered password is composed of only 6 syllables because there are 6 stars (******), I tried to delete all the registered passwords but always the same problem

[richgalloway]

First, verify the email setup is truly correct.  "smptvm.gmail.com: 587" looks incorrect to me.

Next, check index=_internal for "sendemail" messages.  These will verify the messages were handed off to the SMTP server or give an error explaining why they couldn't be handed off.

Finally, if the messages were successfully delivered to the SMTP server, contact your email admin to determine what your mail server(s) did with it.