I'm not sure about the effect of the general setting "Save results to KVStore / index". Is there a difference in the functionality/features of the alert handling depending on this setting?
Can I just activate one or the other? What if I activate both?Best regards 🙂
if you save something in an index, you cannot manually modify it instead you can do this using a KV Store (e.g. using Lookup Editor or scripts).
You can use a summary index e.g. to trace activities on alerts (opening, close, etc...) and a KV store to manage the alerts status.