topic Re: Splunk certification exam in Training + Certification Discussions

Splunk certification exam

N1cuCom — Tue, 13 Nov 2018 14:56:46 GMT

Anyone else having difficulties registering for Splunk Certified Core User exam?
I've followed Splunk provided form, and I haven't got any email from Vue (as it was supposed to happen).
I've contacted Pearson Vue and they told me they don't have the authorization from Splunk for my registration for exam (I've finalized the training Fundamentals 1 few months back). I've contacted Splunk about it with no feedback (certification@splunk.com).
Seems like an impossible task to go for this exam...

Re: Splunk certification exam

493669 — Tue, 13 Nov 2018 16:19:43 GMT

as @llinderman already posted
Program Guide and FAQ page: https://www.splunk.com/en_us/training/program-guide.html
Comprehensive certification handbook: https://www.splunk.com/pdfs/training/Splunk-Certification-Candidate-Handbook.pdf
Candidate Journey Video: Overview of the new program and registration instructions. https://www.splunk.com/en_us/training/videos/splunk-certification-candidate-journey.html
Exam Registration Tutorial: https://www.splunk.com/pdfs/training/Exam-Registration-Tutorial.pdf

also expect a reply from certification team within 3-4 days

Re: Splunk certification exam

N1cuCom — Thu, 15 Nov 2018 09:20:53 GMT

I already submitted 2 times the form for getting the splunk user id since begining of the month.
Also, to certification team I wrote one week ago with no reply.
This has stopped me from buying a Splunk training I was interested in as it seems that after paying alot of money for the training, I will have a nice supprise not being able to go for certification as Splunk doesn't answer.

Re: Splunk certification exam

kschmidt_splunk — Thu, 15 Nov 2018 21:35:26 GMT

Hi, there! We hate that you are having a poor experience. Please provide your case number(s) so we can better assist you and resolve your issue. You should have received a case number(s) upon contacting certification@splunk.com

Re: Splunk certification exam

kschmidt_splunk — Thu, 15 Nov 2018 21:38:02 GMT

We hate that you are having a poor experience. Please provide your case number(s) so we can better assist you and resolve your issue. You should have received the case number(s) when contacting certification@splunk.com
Thank you.

Re: Splunk certification exam

N1cuCom — Thu, 15 Nov 2018 21:43:48 GMT

I haven't received a case number, as there was no reply on my emails to certification@splunk.com
Please let me know if you can check this by the email associated with my account

Re: Splunk certification exam

kschmidt_splunk — Thu, 15 Nov 2018 21:49:29 GMT

Do check your spam/junk folders for any auto responses that would include a case number, but if your contact was received you would have received a case number. Please go ahead and provide your email so we can better assist you.

Re: Splunk certification exam

N1cuCom — Fri, 16 Nov 2018 12:26:48 GMT

Please check cases 1199107 and 1199489

Re: Splunk certification exam

s1j1yem1x — Wed, 30 Sep 2020 02:31:41 GMT

@kschmidt_splunk , I entered my information at https://www.splunk.com/en_us/training/pearson-vue-registration-form.html to connect my accounts but I've not received my Splunk ID since and I don't know what is going on. They mentioned in the form that we don't have to send email to Splunk certification. Can you please help me to get my Splunk ID... Cannot register for certification on Pearson Vue without it. Thank you in advance. My name is Saji Oluwasegun' Ijiyemi.

Re: Splunk certification exam

kschmidt_splunk — Fri, 11 Oct 2019 18:22:48 GMT

Hi, there! I can see you opened a case today ( a few minutes ago), which was the right thing to do, requesting your information to register. Our team will respond within 24 hours. Once you connect your Splunk and PVUE accounts, as it appears you have, there is a wait time associated with that connection and generation of your PVUE authorization to test. Our tutorial can be found here, for reference, regarding test reg and such: https://www.splunk.com/pdfs/training/Exam-Registration-Tutorial.pdf

Re: Splunk certification exam

s1j1yem1x — Fri, 11 Oct 2019 18:40:31 GMT

@kschmidt_splunk, thanks for your swift response. It's been a week now that I connected the accounts. PVUE recently sent me a temp password to login to my account. Does this have anything to do with the SplunkID or it's better to just wait to make sure the accounts are connected properly? Thanks.

Re: Splunk certification exam

s1j1yem1x — Fri, 11 Oct 2019 18:43:39 GMT

@kschmidt_splunk, my email address is saji.ijiyemi@gmail.com. Thank you so much for your assistance.

Re: Splunk certification exam

s1j1yem1x — Fri, 11 Oct 2019 18:56:47 GMT

@kschmidt_splunk, I just got my SplunkID in the email. Thank you so much. You are the best.

Re: Splunk certification exam

kschmidt_splunk — Mon, 14 Oct 2019 01:53:45 GMT

You're most welcome! Our team is usually on it. 😉

Re: Splunk certification exam

otb282 — Wed, 14 Apr 2021 10:40:47 GMT

Hi there, I'm another one that's having problems registering for the exam. Filled out the form to connect accounts on about April 5th 2021, emailed certification@splunk.com on April 8th, no reply.

Can anyone help?

Many thanks.

Re: Splunk certification exam

Mariaml — Sun, 06 Mar 2022 17:23:16 GMT

I’m having the same problem it seems impossible to get a splunk ID to sign up for an exam

Re: Splunk certification exam

Mariaml — Sun, 06 Mar 2022 17:26:21 GMT

This is my case number CASE 2909767

Re: Splunk certification exam

amesser — Wed, 09 Mar 2022 17:08:51 GMT

Hi Mariam.

Thanks for bringing this to our attention. I see your case was resolved.

Good luck on your exam!

Re: Splunk certification exam

amirunzir — Thu, 11 Aug 2022 12:54:51 GMT

Hi, i am facing the same issue here. I wrote multiple emails to certification@splunk.com with no reply. Can anyone please assist?

Here is my case number: CASE 3031295