topic Re: Having issues completing the modules in Training + Certification Discussions

Having issues completing the modules

SiSi — Wed, 23 Aug 2023 09:04:45 GMT

Hello all,

I've tried contacting Splunk but I am getting nowhere with them...

I have completed a few modules and some reason it is still coming up as "still in progress". I have completed everything and it says "Evaluated" and for the quiz part it is still showing as "not evaluated". I made sure I have completed the quiz and I got a pass rate but it is not updating.

Any advise please?

Thank you

Re: Having issues completing the modules

richgalloway — Wed, 23 Aug 2023 12:10:10 GMT

Contact Splunk at education_amer@splunk.com

Re: Having issues completing the modules

Aramul — Mon, 28 Aug 2023 18:17:41 GMT

I am also facing the same issue and I tried contacting support through email but so far no answer and I am still stuck with a pre-requisite lesson. I am unable to move forward in my course because of that. Kindly let me know if your issue is solved. If yes please let me know how it got fixed.

Re: Having issues completing the modules

SiSi — Thu, 31 Aug 2023 14:16:50 GMT

Hello

You might want to e-mail education_amer@splunk.com

I had to e-mail them and told them which modules were completed but not showing. Might be worth showing them screenshots as well. Hope this helps.

Re: Having issues completing the modules

Aramul — Thu, 31 Aug 2023 20:10:26 GMT

@SiSi Thank you so much for your reply. I sent them screenshots this morning after your reply and voila my problem fixed. Before that, I just wrote them an email that I was facing this issue, but nothing happened. Thank you again.

Re: Having issues completing the modules

stevediaz — Tue, 05 Sep 2023 06:55:40 GMT

Hello

If you've completed all the required steps for a Splunk module but it still shows as "in progress" or "not evaluated," try these steps:

Double-check completion.
Clear browser cache.
Log out and log back in.
Contact Splunk support.
Check for known issues.
Visit community forums for advice.
Wait for updates.