topic Re: Problems registering for exam in Training + Certification Discussions

Problems registering for exam

otb282 — Wed, 14 Apr 2021 10:49:03 GMT

Hi there, I'm another one that's having problems registering for the Core User exam. Filled out the form to connect accounts on about April 5th 2021, emailed certification@splunk.com on April 8th, no reply.

Can anyone help?

Many thanks.

Re: Problems registering for exam

amesser — Wed, 14 Apr 2021 13:46:57 GMT

Hello.

Did you receive an auto-response with a Case Number when you emailed certification@splunk.com? If not, unfortunately, a case was not created.

If you did, please provide your Case Number and I'll look into it.

Thanks!

Re: Problems registering for exam

otb282 — Wed, 14 Apr 2021 14:43:07 GMT

Hi there, thanks for your help.

No, no auto-response.

Re: Problems registering for exam

otb282 — Thu, 15 Apr 2021 12:01:01 GMT

What's the best course of action now? Should I send another email to certification@splunk.com?

Cheers.

Re: Problems registering for exam

amesser — Thu, 15 Apr 2021 16:39:13 GMT

Yes, please! Thanks for your patience. There is a known bug with case creation that our support team is actively working on, but for now, sending a new email (until you receive the case number) is the best fix.

Re: Problems registering for exam

otb282 — Fri, 16 Apr 2021 06:59:11 GMT

Thanks for your help, all resolved.

Re: Problems registering for exam

Rustam13 — Tue, 13 Sep 2022 05:35:44 GMT

Re: Problems registering for exam

Rustam13 — Tue, 13 Sep 2022 05:36:05 GMT

?????????

who can help me

Re: Problems registering for exam

amesser — Mon, 12 Sep 2022 15:48:37 GMT

If you DM your Splunk.com username, we can help. You can also try emailing certification@splunk.com again. If you did not receive a case number via auto response, the team did not receive your email.