topic Re: 403 Forbidden error accessing Splunk courses in Training + Certification Discussions

403 Forbidden error accessing Splunk courses

achou1 — Mon, 22 Nov 2021 01:34:23 GMT

When I click on Register https://www.splunk.com/en_us/training/courses/using-fields.html the page immediately returns a 403 Forbidden error, I believe this is related to permissions issue.

Tried the following:

- I have tried to access multiple training links returns the same error

- restarted

- used different Internet browsers Chrome, Firefox, Edge

- even used different laptop and still get the same 403 error which is why i believe this is a permissions issue.

burwell — Mon, 22 Nov 2021 02:41:13 GMT

Hi. Can you try now. It's working for me now.

achou1 — Mon, 22 Nov 2021 03:25:03 GMT

Hi burwell,

Thanks for getting back to me I tried just now but unfortunately still the same error on 2 different laptops

burwell — Mon, 22 Nov 2021 04:40:07 GMT

Hi. Weird. If I am not logged in or AM logged in I don't see the 403 forbidden.

Is this happening for all the courses?

achou1 — Mon, 22 Nov 2021 09:21:54 GMT

yes this is happening for all courses, just to name a few for examples:

the moment i click on Register the page will return a 403 Forbidden error

Clicking on My Training Profile will also give me the same error too

edu-ops-admin — Tue, 23 Nov 2021 15:38:10 GMT

Please follow the steps below:

- Clear the cache in your browser, and restart the browser

- Reboot your computer if possible

- Try different browsers

- Try alternate network

- Turn off VPN if applicable.

If you are still unable to access, please email education_AMER@splunk.com for further support.

achou1 — Tue, 23 Nov 2021 20:54:11 GMT

Thanks for getting back to me, this was actually one of the very first things I tired.

clicking on register also returns the 403 forbidden error

I will email the support team as suggested thank you.