topic Veterans Training in Training + Certification Discussions

Veterans Training

popkinaj — Wed, 05 Mar 2025 00:38:08 GMT

I have completed splunk fundamentals 1 and I am currently attempting to utilize my veteran status through https://workplus.splunk.com/ and receive the following message when attempting to take splunk fundamentals 2:

Error. Troop ID is already in use with another Splunk account.

I then receive an email from splunk stating the following:

Someone just tried using your Troop ID to sign into SplunkWork+ Trainings.

Splunk stopped the event. Please update your credentials immediately if you were not the one attempting to login.

Best,
SplunkWork+ Team

Both my splunk login and id.me usernames are the same. This is preventing me from taking Splunk Fundamentals 2.

Re: Veterans Training

cboyd0159 — Thu, 27 Aug 2020 18:37:54 GMT

I'm also having this exact issue. Very frustrating...

Re: Veterans Training

xevant — Wed, 02 Sep 2020 15:14:57 GMT

Had the same email about someone logging in with my Troop ID. I was still able to get into Fundamentals 2, but the module videos haven't been able to load for the last week. I contacted elearn by email, and was told they were working the issue, and would let me know when it is resolved. Nothing yet.

Re: Veterans Training

Andres0281 — Sun, 20 Sep 2020 19:41:08 GMT

I'm having the same issue and I have different logins.

Re: Veterans Training

shawnmfisher — Tue, 20 Oct 2020 16:45:40 GMT

I have this issue as well. Anyone know how to fix?

Re: Veterans Training

corodriguez — Mon, 28 Dec 2020 19:27:51 GMT

Also having this issue. Only have the one account. 😕

Re: Veterans Training

myleskennison — Fri, 29 Jan 2021 07:20:01 GMT

I'm having the same issue. Was this ever resolved?

Re: Veterans Training

davidcorona — Wed, 03 Feb 2021 19:40:11 GMT

It seems to me this is just another lie. Splunk Fundamentals I seems like it's absolutely free to everybody.

The Splunk Works+ Veterans page (https://workplus.splunk.com/veterans) makes it seem like Splunk Fundamentals II is available for Veterans.

This always seems to be the error I get "Error. Troop ID is already in use with another Splunk account."

I can go to Troop.ID and disassociate my splunk login with troop id and start fresh and get the same error everytime.

There is no phone number or email to call or write to for support. Disgraceful. Nothing but lies.

Re: Veterans Training

jhann — Sun, 07 Feb 2021 15:01:52 GMT

I'm having the same problem. Still no resolution?

Re: Veterans Training

cabelload — Mon, 22 Feb 2021 20:53:17 GMT

Any update with this issue? I believe I may of goofed it up but have the same ID.ME Error.

Re: Veterans Training

slymike81 — Mon, 01 Mar 2021 08:22:07 GMT

Same issue here. I get "

Someone just tried using your Troop ID to sign into SplunkWork+ Trainings.

Splunk stopped the event. Please update your credentials immediately if you were not the one attempting to login."

Even though I am already logged in and can view Fundamentals I.

Can we get an assist here? Thanks

Re: Veterans Training

rabby98 — Thu, 11 Mar 2021 15:24:31 GMT

Same issue here.

"Error. Troop ID is already in use with another Splunk account."

I checked IDMe's site first to make sure it wasn't an old account on the off chance I had one - nope. The only entry from SplunkWorks was from today.

Re: Veterans Training

rykwan — Wed, 07 Apr 2021 03:17:59 GMT

I email education_amer@splunk.com and I got a reply back within a day or two and I was able to access the training on the education.splunk.com site.

Re: Veterans Training

jameswcoquat — Sat, 31 Jul 2021 22:08:56 GMT

I just got the same scenario. Only one Splunk account, revoked access to Splunk on ID.me, keep getting the same 'in use by another account error'. No contact info anywhere, ugh!

Re: Veterans Training

DFrancD — Sun, 01 Aug 2021 01:49:24 GMT

Thanks for this tip... I will do the same thing and update once my issue is resolved as well.

Re: Veterans Training

amesser — Mon, 16 Aug 2021 16:51:20 GMT

Hi all.

Thanks for sharing this issue with us (and thank you for your service!). To echo the response above, YES, the best course of action is to email Education_AMER@splunk.com for 1:1 assistance.