https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202953#M58926 <P>One of our clients is trying to use REST API services. He is working on a Web/mobile team which is considering an innovation project involving a Splunk integration. Basically, better tracking/early notification of errors so that we can prevent them. We’re attempting to work with the Splunk API, but we can’t seem to connect to the documented endpoints.</P> <P>All we know from him is that he is getting 404 errors. How to troubleshoot and to rectify this? </P> <P>thanks in advance.</P> Tue, 20 Dec 2016 13:39:00 GMT Koushik_Katta 2016-12-20T13:39:00Z https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202953#M58926 <P>One of our clients is trying to use REST API services. He is working on a Web/mobile team which is considering an innovation project involving a Splunk integration. Basically, better tracking/early notification of errors so that we can prevent them. We’re attempting to work with the Splunk API, but we can’t seem to connect to the documented endpoints.</P> <P>All we know from him is that he is getting 404 errors. How to troubleshoot and to rectify this? </P> <P>thanks in advance.</P> Tue, 20 Dec 2016 13:39:00 GMT https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202953#M58926 Koushik_Katta 2016-12-20T13:39:00Z https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202954#M58927 <P>Can anyone help in this !</P> Mon, 09 Jan 2017 12:45:34 GMT https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202954#M58927 Koushik_Katta 2017-01-09T12:45:34Z https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202955#M58928 <P>Koushik;</P> <P>Have you checked to make sure that the users who are trying to use the REST endpoints are part of a role that contains the 'REST_' related capabilities?</P> <P><A href="https://answers.splunk.com/answers/217229/what-capabilities-does-a-rest-api-only-user-need.html">https://answers.splunk.com/answers/217229/what-capabilities-does-a-rest-api-only-user-need.html</A> </P> Mon, 09 Jan 2017 13:31:16 GMT https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202955#M58928 paimonsoror 2017-01-09T13:31:16Z https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202956#M58929 <P>The user have been set to basic_user role, will if i give power user to him will it work</P> Wed, 11 Jan 2017 14:06:11 GMT https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202956#M58929 Koushik_Katta 2017-01-11T14:06:11Z https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202957#M58930 <P>I dont believe power has the rest capabilities by default. You may want to create a new role called 'user_with_rest' which extends the 'user' role, and just adds the rest capabilities.</P> <P>This way you are not granting the person more rights than necessary.</P> Tue, 29 Sep 2020 12:26:03 GMT https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202957#M58930 paimonsoror 2020-09-29T12:26:03Z https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202958#M58931 <P>When he is accessing the URLs in the documentation which he is working on REST-API (splunk.xxxxxx.com/services/search/jobs)he was redirected to en-US and given a 404 error</P> Wed, 11 Jan 2017 14:34:48 GMT https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202958#M58931 Koushik_Katta 2017-01-11T14:34:48Z https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202959#M58932 <P>Even after you added the REST related capabilities to his user role?</P> <P>Did you include port 8089 in the url? (the example you gave is missing the port)</P> Wed, 11 Jan 2017 15:11:05 GMT https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202959#M58932 paimonsoror 2017-01-11T15:11:05Z https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202960#M58933 <P>No he haven't included port , the thing i understood from him is he is trying to create a saved search as per document </P> <P><A href="http://docs.splunk.com/Documentation/Splunk/6.4.3/RESTTUT/RESTsearches">http://docs.splunk.com/Documentation/Splunk/6.4.3/RESTTUT/RESTsearches</A></P> <P>when he is trying to give splunk.xxxxxx.com/services/search/jobs it is giving 404 Error . </P> Thu, 12 Jan 2017 15:04:34 GMT https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202960#M58933 Koushik_Katta 2017-01-12T15:04:34Z https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202961#M58934 <P>You need to specify the port since the RESTful services are not on the default web port.</P> <P><A href="https://mysearchhead.server.com:8089/services/search/jobs">https://mysearchhead.server.com:8089/services/search/jobs</A></P> Thu, 12 Jan 2017 18:55:54 GMT https://community.splunk.com/t5/Splunk-Search/How-to-troubleshoot-why-users-get-404-not-found-error-when/m-p/202961#M58934 paimonsoror 2017-01-12T18:55:54Z