topic Re: telephone contact in Splunk Search

telephone contact

Sonoma — Tue, 06 Dec 2011 00:33:00 GMT

may i contact you by phone..its quite an emergency

Re: telephone contact

dwaddle — Tue, 06 Dec 2011 01:42:23 GMT

Not sure who you are trying to reach by phone. The Splunkbase community has people from Splunk proper, as well as customers and partners. Are you trying to reach Splunk support or the owner of a particular app? For Enterprise Splunk Support can be reached by submitting a support case at https://www.splunk.com/page/submit_issue. If it's an app owner you are trying to reach, then it's unlikely that you'll be able to contact them by phone.

You might have some luck with the Splunk IRC channel -- join #splunk on EFNet.

Re: telephone contact

kristian_kolb — Tue, 06 Dec 2011 07:08:00 GMT

Or actually call support, if you have an Enterprise License.

From http://www.splunk.com/view/contact-us/SP-CAAAAH7:

"If you have purchased Enterprise Support, please call the Enterprise Support line at
+1 415.848.8400 option 3. "

There are other numbers there as well, including Sales, if that's what you want.

hth,

Kristian