topic Re: Check status in progress with closed/resolved in Splunk Search

Check status in progress with closed/resolved

l-mss-n3 — Fri, 03 Jul 2015 18:04:14 GMT

Hi,

I am trying to create an alert that I need check if status "work in progress" was opened for more than 1 hour, if status work in progress was opened for than 1 hour and doesn't have the status resolved or closed trigger the alert.

My search eventtype=sc_status | search id!="" AND (status="work in progress" OR status="closed" OR status="Resolved") | search id="IM5020749" | table _time, id, status

Return this:
_time id status
2015-07-03 11:55:40 IM5020749 Resolved
2015-07-03 10:03:36 IM5020749 Work in progress

Re: Check status in progress with closed/resolved

alacercogitatus — Fri, 03 Jul 2015 19:09:53 GMT

Try this search:

eventtype=sc_status  ( status="work in progress" OR status="closed" OR status="Resolved") | transaction id startswith="work in progress" endswith="Resolved" maxspan=4h | search duration > 3600 | stats count by id status

This will pull all the events you require, combine them using transaction, and then only return the ones that are over an hour in duration.

Re: Check status in progress with closed/resolved

l-mss-n3 — Mon, 06 Jul 2015 14:18:32 GMT

This search works well, however the search returns always Work in progress+Resolved and I would like the alert shows me status work in progress opened for more than 1 hour.