https://community.splunk.com/t5/Splunk-Search/ITSI-app-Issues-in-service-analyser-Could-not-load-service/m-p/552622#M156877 <P>I have copied ITSI app from one&nbsp; Splunk server to another server . But later when i am trying to access the service analyser, getting the error " Could not load service analyse . Check that you have proper roles and permissions . Detals : An internal error occured." . I dont have this error in my old server where i copued the ITSI configurations . But I verified that all configurations were copied . Can someone help me on this ?&nbsp;</P> Sun, 23 May 2021 05:15:33 GMT ethanthomas 2021-05-23T05:15:33Z https://community.splunk.com/t5/Splunk-Search/ITSI-app-Issues-in-service-analyser-Could-not-load-service/m-p/552622#M156877 <P>I have copied ITSI app from one&nbsp; Splunk server to another server . But later when i am trying to access the service analyser, getting the error " Could not load service analyse . Check that you have proper roles and permissions . Detals : An internal error occured." . I dont have this error in my old server where i copued the ITSI configurations . But I verified that all configurations were copied . Can someone help me on this ?&nbsp;</P> Sun, 23 May 2021 05:15:33 GMT https://community.splunk.com/t5/Splunk-Search/ITSI-app-Issues-in-service-analyser-Could-not-load-service/m-p/552622#M156877 ethanthomas 2021-05-23T05:15:33Z