topic Re: Email settings missing from the server settings UI in Reporting

Email settings missing from the server settings UI

demiaj — Thu, 03 May 2018 17:06:00 GMT

My email settings are missing from the server settings page (picture 1 below). I looked through every conf and xml file I could think of and can't seem to find what controls this. I compared the existing conf files between my search head and my deployment server (where it is visible, picture 2 below) and can't find the offending setting. I copied the same URL from my deployment server and changed the host name to my search head and get a 404 error. Any ideas?

Re: Email settings missing from the server settings UI

xpac — Thu, 03 May 2018 17:39:40 GMT

What role does the user have you are logged in with?

Re: Email settings missing from the server settings UI

demiaj — Thu, 03 May 2018 18:13:47 GMT

I've tried it with my LDAP integrated which has Admin role and the Admin user itself.

Re: Email settings missing from the server settings UI

demiaj — Fri, 01 Jun 2018 21:25:35 GMT

I've continued to search when time has been available but no love so far. Any ideas?

Re: Email settings missing from the server settings UI

somesoni2 — Fri, 01 Jun 2018 21:30:47 GMT

Are you using Search Head cluster?

Re: Email settings missing from the server settings UI

demiaj — Fri, 01 Jun 2018 22:23:00 GMT

No, just a single search head.

Re: Email settings missing from the server settings UI

demiaj — Sun, 03 Jun 2018 15:03:49 GMT

Update: Updated to 7.1.1 and the problem persists. Stopped the Splunkd service and preformed an installation repair, problem persists.

Re: Email settings missing from the server settings UI

xpac — Sun, 03 Jun 2018 16:16:31 GMT

I've seen this happen sometimes, but I have never figured out why.
If you have a valid support contract, I'd say this would be the time to make use of it. 😉