topic Re: error occurred while generating PDF in search app in Reporting

error occurred while generating PDF in search app

shivarpith — Fri, 21 Aug 2015 15:58:51 GMT

Hi,
we run a scheduled report from search app, which emails the PDF of the report consisting the stats count, it was working fine but from a month we are not getting any PDF in the email. It just says the below given error report.
"An error occurred while generating the PDF. Please see python.log for details."

Please help,

Re: error occurred while generating PDF in search app

tweaktubbie — Tue, 29 Sep 2020 08:49:32 GMT

Check your search head activity and number of jobs in the dispatch directory, in my case in url for splunk console *app/search/scheduler_user_app?form.group_by=user&form.span=4h&earliest=-7d%40h&latest=now I found out an extensive realtime search of one user was causing timeouts on searches. That may cause a load which skips searches and alerts?

Re: error occurred while generating PDF in search app

sarahnazzar — Wed, 06 May 2020 07:39:05 GMT

Hello @shivarpith

You can have a look at this, may be this helps.
https://answers.splunk.com/answers/339920/where-should-i-check-for-pythonlog-error-messages.html

Cheers!