topic Re: Why is a user getting an error and cannot modify a dashboard they created? in Dashboards & Visualizations

Why is a user getting an error and cannot modify a dashboard they created?

KooroshFooladba — Thu, 04 Sep 2014 14:11:26 GMT

Hi, one of the users cannot modify a dashboard that he has created last week. the error says:

Encountered the following error while trying to update: In handler 'views':Failed to lock /DeptGroup/GPFSmounts/splunksearch/etc/apps/sentinel.txt with code 1, possible reason: success

Thank

Re: Why is a user getting an error and cannot modify a dashboard they created?

DerekKing — Thu, 04 Sep 2014 15:04:28 GMT

Maybe the view has a typo somewhere in it.

If you navigate to SPLUNK_HOME/bin and run ./splunk btool check

That may point you in the right direction.

Derek

Re: Why is a user getting an error and cannot modify a dashboard they created?

KooroshFooladba — Thu, 04 Sep 2014 15:41:44 GMT

Thanks for the hint, unfortunately it didn't help. nothing was returned after running the check tool.

Re: Why is a user getting an error and cannot modify a dashboard they created?

bohrasaurabh — Fri, 05 Sep 2014 15:20:03 GMT

Looks like there is search head pooling. shutdown all the sh and then delete sentinel.txt and sentinel.txt.lock. Then start sh's

Re: Why is a user getting an error and cannot modify a dashboard they created?

KooroshFooladba — Tue, 09 Sep 2014 13:57:23 GMT

Problem solved with the instruction.

Thanks

Re: Why is a user getting an error and cannot modify a dashboard they created?

pawan_acharya — Fri, 27 Mar 2015 09:07:43 GMT

I am also facing the same issue. Any idea how your issue was resolved?