topic Re: PNG Export Bug Dashboard Studio in Dashboards & Visualizations

PNG Export Bug Dashboard Studio

pipehitter — Mon, 13 Jan 2025 07:18:50 GMT

Hi everyone,

recently we had an use case where we had to use the scheduled png export function from a dashboard studio dashboard (Enterprise 9.4)

Unfortunately it´s only working with some kind of limitations (Bug?).

If you change the custom input fields of the export for subject and message it´s not considered in the mail.

In the Dev Tools you will find something like "action.email.subject" for the subject and action.email.message for the message with the informationen written to the export schedule, seems to be okay so far.

If you start the export again, only the following fields will be considered in the email, which seems to be predefined and not changable at all via GUI.

"action.email.message.view": "Splunk Dashboard: api_modify_dashboard_backup

"action.email.subject.view" : A PDF was generated for api_modify_dashboard_backup (even if you select the png-export)

Anyone else experienced this or even better has found a solution?

Thanks to all

Re: PNG Export Bug Dashboard Studio

VatsalJagani — Thu, 23 Jan 2025 05:57:56 GMT

@pipehitter- As it seems you are using Splunk's default Export functionality. If that has any bug you can contact Splunk support or create a case with Splunk.

Though there are some third-party Apps for exports which you can try, but I would say check with Splunk support anyways to figure-out the issue.

I hope this helps!!!

Re: PNG Export Bug Dashboard Studio

pipehitter — Fri, 24 Jan 2025 12:09:49 GMT

@VatsalJagani Thanks for your response. Parallel to this blog post I already created the ticket and had some really good conversations with the Splunk support.

They confirmed that indeed this is a bug. It will be fixed with the upcoming versions of 9.3.x and 9.4.x

Appreciated your reply.

Re: PNG Export Bug Dashboard Studio

VatsalJagani — Fri, 24 Jan 2025 15:25:02 GMT

@pipehitter- Please accept my answer if it helped you with your question by clicking on "Accept as Solution".