topic Re: Why does Dashboard Studio grey out "Open in Search" button? in Dashboards & Visualizations

Why does Dashboard Studio grey out "Open in Search" button?

yuanliu — Fri, 18 Oct 2024 23:44:35 GMT

I have many Dashboard Studio dashboards by now. Those created earlier function normally. But starting a few days ago, new dashboard created cannot use "Open in Search" function any more; the magnifying glass icon is greyed out. "Show Open In Search Button" is checked. Any insight? My servers is 9.2.2 and there has been no change on server side.

Re: Why does Dashboard Studio grey out "Open in Search" button?

sainag_splunk — Sat, 19 Oct 2024 00:08:37 GMT

Hello @yuanliu . I noticed an issue when I cloned my classic dashboards to Studio. Is this happening with brand new dashboards created in Studio? My 9.2.2 (Cloud) version has been verified to have the same issue when cloning from Classic to Studio. However, there are no issues with the original Studio dashboards.

Re: Why does Dashboard Studio grey out "Open in Search" button?

yuanliu — Mon, 21 Oct 2024 19:03:48 GMT

@sainag_splunk Working dashboards and problematic dashboards are both created inside Dashboard Studio in 9.2.2 in the same server. This is why it is so puzzling. Is there a setting to grey out "Open in Search" that I may accidentally enable?

Re: Why does Dashboard Studio grey out "Open in Search" button?

sainag_splunk — Mon, 21 Oct 2024 19:45:35 GMT

@yuanliu can you try clicking inspect on the magnifying glass and see if that might help? If thats the case looks like a new bug to me.

<button data-test="open-search-button" type="button" data-disabled="false" data-clickable="true"

Re: Why does Dashboard Studio grey out "Open in Search" button?

yuanliu — Tue, 22 Oct 2024 18:51:02 GMT

@sainag_splunk I opened inspect for two recently created dashboards, the last one that does not have this problem and the first one that has. The one that I cannot use the magnifying glass has data-disabled="true" whereas the earlier one has data-disabled="false".

condition	data-disabled	date dashboard created
Unable to Open in Search	true	2024-10-16
Able to Open in Search	false	2024-10-09

Date created is the only obvious difference between the two. Even the construction of the two dashboards are the same. I saved a search to create a dashboard, and added some inputs.

So, my hope is that there is a code element in JSON that I can tweak to fix this problem. Just need to know where.

Re: Why does Dashboard Studio grey out "Open in Search" button?

sainag_splunk — Wed, 23 Oct 2024 21:29:01 GMT

I don't think we can change that in the JSON code. Looks like a bug to me. I can check internally and see what I can do.

Re: Why does Dashboard Studio grey out "Open in Search" button?

jhaveko — Thu, 24 Oct 2024 11:32:36 GMT

I am running into this issue as well. Following for more information.

Re: Why does Dashboard Studio grey out "Open in Search" button?

yuanliu — Thu, 24 Oct 2024 19:53:36 GMT

@sainag_splunk is correct. This has to be a bug in 9.2. I'm about to upgrade to 9.3, so I rushed a bunch of tests. The results suggest that it has something to do with search results or with input.

	9.2.2	9.3.1
Basic search like makeresults, tstats, no input	No problem	No problem
Some complex searches, with inputs	No problem	(Not tested)
Latest dashboard with some other searches, similar inputs	Cannot Open in Search	(N/A)
Code copy of problematic dashboard	Cannot Open in Search	No problem
Recreattion of problematic dashboard	Cannot Open in Search	(N/A)

So, the last two rows are really interesting and took quite some time. I copied the entire JSON from a problematic dashboard to a test instance running 9.3.1 that has similar test data, and saw no problem. Then, I tried several methods to recreate that problematic dashboard in the 9.2.2 instance. First, I simply copied JSON to a new test board and saw the same problem. I thought there might be something wrong with the code. So, I copied individual searches and inputs, in two different ways. They all give the same problematic results.

Re: Why does Dashboard Studio grey out "Open in Search" button?

yuanliu — Fri, 25 Oct 2024 18:10:25 GMT

Quick summary: After @sainag_splunk identified this as a 9.2 bug, I updated the affected instance to 9.3 and the problem is gone.