https://community.splunk.com/t5/Dashboards-Visualizations/help-to-connect-splunk-with-servicenow/m-p/699130#M57317 <P>It is not mandatory to use that app, but unless you want to build the configurations yourself, you might as well use a pre-made app. The app has documentation describing how to install and use it: <A href="https://docs.splunk.com/Documentation/AddOns/released/ServiceNow/Usecustomalertactions" target="_blank">https://docs.splunk.com/Documentation/AddOns/released/ServiceNow/Usecustomalertactions</A></P> Sun, 15 Sep 2024 19:37:28 GMT marnall 2024-09-15T19:37:28Z https://community.splunk.com/t5/Dashboards-Visualizations/help-to-connect-splunk-with-servicenow/m-p/699013#M57305 <P>hi</P><P>I try to list the step to interface splunk with service now and to create an incident in servicenow from a splunk alert</P><P>is it mandatory to use the splunk addon&nbsp;<A href="https://splunkbase.splunk.com/app/1928" target="_blank">Splunk Add-on for ServiceNow | Splunkbase?</A></P><P>and what are the steps after?</P><P>thanks</P> Fri, 13 Sep 2024 12:56:47 GMT https://community.splunk.com/t5/Dashboards-Visualizations/help-to-connect-splunk-with-servicenow/m-p/699013#M57305 jip31 2024-09-13T12:56:47Z https://community.splunk.com/t5/Dashboards-Visualizations/help-to-connect-splunk-with-servicenow/m-p/699130#M57317 <P>It is not mandatory to use that app, but unless you want to build the configurations yourself, you might as well use a pre-made app. The app has documentation describing how to install and use it: <A href="https://docs.splunk.com/Documentation/AddOns/released/ServiceNow/Usecustomalertactions" target="_blank">https://docs.splunk.com/Documentation/AddOns/released/ServiceNow/Usecustomalertactions</A></P> Sun, 15 Sep 2024 19:37:28 GMT https://community.splunk.com/t5/Dashboards-Visualizations/help-to-connect-splunk-with-servicenow/m-p/699130#M57317 marnall 2024-09-15T19:37:28Z