topic Re: Issue with Dashboard - browser needs to be refreshed to show data in Dashboards & Visualizations

Issue with Dashboard: Why does the browser need to be refreshed to show data?

kozanic_FF — Tue, 05 Sep 2023 16:52:16 GMT

Hi All,

Not sure if anyone else experiencing this issue.

We have a TV set-up with a dashboard on display in our support area. Dashboard has auto refresh configured and updates every minute.

After a period of time, one or more of the panels starts to indicate that there is no results to display, even through there are. If we F5 to refresh the browser, the panel starts to show results again.

I have tried using both chrome and firefox to display the dashboard and will try IE / edge next, but just wondering if anyone else out there has had this experience and found a solution to prevent the panels from "breaking"?

EDIT - screen shots added
Dashboard board with issue present:

Same Dashboard after an F5 refresh:

Re: Issue with Dashboard - browser needs to be refreshed to show data

harishalipaka — Wed, 19 Dec 2018 12:34:55 GMT

@kozanic_FF

put a refresh property for each element

have a look in to thislink

Re: Issue with Dashboard - browser needs to be refreshed to show data

kozanic_FF — Wed, 19 Dec 2018 21:25:31 GMT

Hi @harishalipaka,

Thanks for the link, but refreshing the dashboard is not my issue. I already have refresh configured and it works well.

Issue is that after some time, something happens (possibly browser related) where by the refresh stops returning results.

I've added some screen shots to the original post to show what's happening.

Re: Issue with Dashboard - browser needs to be refreshed to show data

Vijeta — Wed, 19 Dec 2018 21:42:30 GMT

Cant see any screenshots

Re: Issue with Dashboard - browser needs to be refreshed to show data

FlorianScho — Mon, 04 Sep 2023 07:26:13 GMT

Hi @kozanic_FF,

did you solve the problem?

Re: Issue with Dashboard - browser needs to be refreshed to show data

Anam — Tue, 05 Sep 2023 16:51:11 GMT

Hi FlorianScho

This question was posted in 2018, please go ahead and post a new question to get more visibility from the community.

Thanks!