Not receiving Slack alert but receiving email alert (two alert actions)

Ninja_splunk — Mon, 12 Feb 2024 04:16:01 GMT

Hi guys,

I've tried to setup an alert with two alert actions (email and Slack) from a custom app. When the alert has triggered,

02-09-2024 21:40:04.155 +0000 INFO SavedSplunker - savedsearch_id="nobody;abc example alert (NONPRD)", search_type="scheduled", search_streaming=0, user="myself@myself.com", app="abc", savedsearch_name="example (NONPRD)", priority=default, status=success, digest_mode=1, durable_cursor=0, scheduled_time=1707514800, window_time=-1, dispatch_time=xxxxxxxx, run_time=0.884, result_count=2, alert_actions="email", sid="scheduler_xxxxxxxxxx", suppressed=0, thread_id="AlertNotifierWorker-0", workload_pool="standard_perf"

However, i've received email alert but not slack alert, is there anyway to debug why the slack alert was not sent when there are two alert actions? How to know when the webhook URL is correct and working? Can someone please provide the complete steps to troubleshoot issues like this?

Thank you!

topic Not receiving Slack alert but receiving email alert (two alert actions) in Alerting

Not receiving Slack alert but receiving email alert (two alert actions)