topic Re: Email Alerts in Alerting

Email Alerts

acavenago — Fri, 01 Dec 2023 13:55:52 GMT

Hello,
can you please tell me what happens to email alerts if the smtp used for email delivery is temporary offline?
Is there a buffer where alerts are saved and then are sent once the smtp server becomes available again?
Is there a link to Splunk documentation about that?

Thank you,
Andrea

Re: Email Alerts

richgalloway — Fri, 01 Dec 2023 15:28:34 GMT

If the SMTP server is not available then email messages will not be sent. There is no queueing of emails.

Re: Email Alerts

acavenago — Fri, 01 Dec 2023 15:52:58 GMT

Thank you @richgalloway

Is there a way to avoid losing alerts generated during the smtp server offline period?

Thank you,

Andrea

Re: Email Alerts

richgalloway — Fri, 01 Dec 2023 18:49:01 GMT

Don't let the SMTP server go off-line. 🙂

There is no Splunk feature for that. Perhaps your mail admin can offer a solution, maybe using redundant servers.