topic How to fix email authentication unsuccessful? in Alerting

How to fix email authentication unsuccessful?

vinod743374 — Tue, 20 Dec 2022 16:47:35 GMT

vinod743374_0-1671508579172.png

Alerts suddenly stopped in my local instance, i am getting the error like in the above image, can anyone please suggest the solution for this, i didn't change my email password, its same when it is in working and now also.

I configured my outlook mail with an app password.

I recreate the app password and configure but i am still facing the issue.

Thankyou.

Re: How to fix Email Authentication Unsuccessful?

richgalloway — Tue, 20 Dec 2022 16:44:47 GMT

The error seems very clear - the credentials are wrong. Verify the values at Settings->Server settings->Email settings are correct. Consider changing the SMTP password and updating the settings in Splunk.

Re: How to fix Email Authentication Unsuccessful?

vinod743374 — Wed, 21 Dec 2022 02:37:57 GMT

vinod743374_0-1671590101027.png

Even if I entered the correct password,
I am getting the error like above image.

I tried numerous times and got nothing.

even I reset the mail password and then recreate the app password.

Re: How to fix Email Authentication Unsuccessful?

richgalloway — Wed, 21 Dec 2022 14:20:33 GMT

My Outlook-fu is not strong, but perhaps this article will help. https://ourcloudnetwork.com/how-to-fix-error-535-5-7-139-authentication-unsuccessful/

Re: How to fix Email Authentication Unsuccessful?

vinod743374 — Thu, 02 Feb 2023 06:23:15 GMT

Hi @richgalloway

I have Tried the Solution that provided in the Link, But No use Still the Issue is Same.

Can you suggest is there any Alternative to send Email Alerts using My Outlook Email ID.

Thankyou.

Re: How to fix Email Authentication Unsuccessful?

richgalloway — Thu, 02 Feb 2023 13:40:04 GMT

I have no other suggestions.