topic Re: Alerts not showing up in Alerting

Alerts not showing up

echalex — Thu, 11 Oct 2012 08:57:11 GMT

Hi,

I have a search running once an hour, which is configured to raise an alert and email me if events>0. Alert expiration is set to 24 hours. I get the emails, but the alerts do not show up in the "Alerts" link. Also, under "Manager > Searches & reports", the number of alerts stays at 0.

Why is that?

Re: Alerts not showing up

sowings — Wed, 09 Oct 2013 17:19:09 GMT

IIRC, the behavior you describe is "tracking", on the configuration page for the search that drives the alert. Tracking is a tick box that keeps track in the Manager UI. Otherwise, you just get the emails.

Re: Alerts not showing up

echalex — Thu, 23 Jan 2014 13:16:37 GMT

Yup, that's it! Thanks!

Re: Alerts not showing up

glkadmins — Wed, 15 Aug 2018 19:20:08 GMT

Can you elaborate on enabling the tracking feature on alerts? I have setup an email alert and I am getting the emails but I cannot see the alert to modify it.

Re: Alerts not showing up

sai33 — Thu, 26 Sep 2019 13:41:25 GMT

Even i'm facing a similar situation. Any further pointers here!