topic send email function does not seem to be working after upgrading to version 8.1.2 in Alerting

send email function does not seem to be working after upgrading to version 8.1.2

nls7010 — Fri, 30 Apr 2021 12:45:23 GMT

We recently upgraded to version 8.1.2 Splunk and now our email alerts don't appear to be working. I had this issue in version 6.6.3, but had not seen it since then (we did upgrade to 7.2.6 before moving to 8.1.2--did not see the issue then either). I have looked at older logs that said to remove a few lines in the sendemail.py file and I found similar lines in the new sendemail and marked them out with a # sign, but it did not fix the issue. We are delaying our upgrade of the Production system until we solve this email issue. Any ass

Re: send email function does not seem to be working after upgrading to version 8.1.2

burwell — Sat, 01 May 2021 00:14:50 GMT

Hi. Have you tried searching your _internal logs? What error is in the python log?

I did a search like

index=_internal host=myhead* sourcetype=splunk_python

When I do the search I got something like

2021-04-30 23:07:02,181 +0000 INFO sendemail:156 - Sending email. subject="My Alert", results_link="https://myhost.mydomain.com:8000/app/search/@go?sid=scheduler_YWRtaW5fc3BsdW5r__search__RMD54eadd0aa6872f5e8_at_1619824020_41", recipients="['me@mydoamin.com']", server="mymailserver.mydomain:25"