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    <title>topic Splunk Alert using Splunk ITSI Notable Event - Creating a Service Now Incident in Splunk Enterprise Security</title>
    <link>https://community.splunk.com/t5/Splunk-Enterprise-Security/Splunk-Alert-using-Splunk-ITSI-Notable-Event-Creating-a-Service/m-p/406267#M4721</link>
    <description>&lt;P&gt;In Splunk Enterprise I have alerts. Now I want to create Servicenow incidents by adding the alert action using ITSI Notable Events.&lt;/P&gt;

&lt;P&gt;&lt;STRONG&gt;Following are my questions:&lt;/STRONG&gt;&lt;/P&gt;

&lt;OL&gt;
&lt;LI&gt;Whether the above approach is doable ( assuming that all required apps are in-place and configurations complete and working)&lt;/LI&gt;
&lt;LI&gt;Is it possible to create an incident by sending all the ServiceNow field's value? Is this out of the box? I am sure it is not. Because I can only see few basic fields.&lt;/LI&gt;
&lt;LI&gt;What needs to be done to pass all the values to ServiceNow? I want to populate all the field's values in a ServiceNow incident. Do i need to change the .py (not able to remember the name)? &lt;/LI&gt;
&lt;/OL&gt;

&lt;P&gt;The existing Splunk alert has all the values (including resolution etc.). Currently it is a manual effort of copy and paste in the ServiceNow incident which I want to automate.&lt;/P&gt;</description>
    <pubDate>Wed, 16 Jan 2019 01:25:56 GMT</pubDate>
    <dc:creator>t_splunk_d</dc:creator>
    <dc:date>2019-01-16T01:25:56Z</dc:date>
    <item>
      <title>Splunk Alert using Splunk ITSI Notable Event - Creating a Service Now Incident</title>
      <link>https://community.splunk.com/t5/Splunk-Enterprise-Security/Splunk-Alert-using-Splunk-ITSI-Notable-Event-Creating-a-Service/m-p/406267#M4721</link>
      <description>&lt;P&gt;In Splunk Enterprise I have alerts. Now I want to create Servicenow incidents by adding the alert action using ITSI Notable Events.&lt;/P&gt;

&lt;P&gt;&lt;STRONG&gt;Following are my questions:&lt;/STRONG&gt;&lt;/P&gt;

&lt;OL&gt;
&lt;LI&gt;Whether the above approach is doable ( assuming that all required apps are in-place and configurations complete and working)&lt;/LI&gt;
&lt;LI&gt;Is it possible to create an incident by sending all the ServiceNow field's value? Is this out of the box? I am sure it is not. Because I can only see few basic fields.&lt;/LI&gt;
&lt;LI&gt;What needs to be done to pass all the values to ServiceNow? I want to populate all the field's values in a ServiceNow incident. Do i need to change the .py (not able to remember the name)? &lt;/LI&gt;
&lt;/OL&gt;

&lt;P&gt;The existing Splunk alert has all the values (including resolution etc.). Currently it is a manual effort of copy and paste in the ServiceNow incident which I want to automate.&lt;/P&gt;</description>
      <pubDate>Wed, 16 Jan 2019 01:25:56 GMT</pubDate>
      <guid>https://community.splunk.com/t5/Splunk-Enterprise-Security/Splunk-Alert-using-Splunk-ITSI-Notable-Event-Creating-a-Service/m-p/406267#M4721</guid>
      <dc:creator>t_splunk_d</dc:creator>
      <dc:date>2019-01-16T01:25:56Z</dc:date>
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