topic Re: Training Unit in Splunk Enterprise Security

Training Unit

Najm — Tue, 25 Nov 2025 19:19:00 GMT

how utitlized tranning unit to take exam voucher becouse already sent email to certificate@splunk.com but still not recived any reply from him so please support us for this matter.

Re: Tranning Unit

livehybrid — Tue, 25 Nov 2025 18:42:01 GMT

Hi @Najm

Exam vouchers can be redeemed via PearsonVue at https://www.pearsonvue.com/us/en/splunk.html

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Re: Tranning Unit

Najm — Tue, 25 Nov 2025 18:59:49 GMT

I know these website but how used tranning unit on it to take exam voucher please share with me setps

Re: Tranning Unit

PickleRick — Tue, 25 Nov 2025 20:16:25 GMT

As far as I know, training credits are only for trainings at Splunk's edu portal. If you are entitled to a free exam (which is a completely different thing), you should have gotten a code to redeem at Pearson VUE website.

In short - training credits are one thing, exam voucher is another. And I know of no way of substituting one for the other.

Re: Training Unit

livehybrid — Tue, 25 Nov 2025 22:48:13 GMT

Sorry perhaps I misunderstood. The only way to convert training credits to exam vouchers is via the email address you've already posted - when did you email them? I believe its upto 5 day turnaround but in my experience Ive had responses in less than 24 hours.

If its helpful please see the below extract from the handbook (https://www.splunk.com/en_us/pdfs/training/splunk-certification-candidate-handbook.pdf)

Individuals or companies could use Splunk Education Training Units and convert them to certification vouchers. 50 Education training units can be converted to 5 certification vouchers or 13 Education training units can be converted to 1 certification voucher. A maximum of 250 education training units can be converted at one time. Education training units can only be converted within 1 year of purchase. Extended and some specialty credits cannot be converted. Conversion requests can be made up to 24 hours prior to Training Unit Agreement (TUA) expiration. Email certification@splunk.com with the TUA number to begin the process of confirming eligibility and converting. Voucher codes will be emailed and distribution and management is at the sole discretion of the customer. Vouchers expire approximately one year from the date of issue. Exams must take place on or before Voucher expiration date.

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Re: Training Unit

PickleRick — Sat, 29 Nov 2025 12:25:03 GMT

Ha! Good to know. Didn't find that before.