https://community.splunk.com/t5/Splunk-Enterprise-Security/How-to-integrate-Service-Desk-Plus-with-Splunk-ES/m-p/753202#M12670 <P>No, I cannot. I haven't used Service Desk Plus.</P><P>The alert action configuration itself seems pretty self-explanatory however.</P> Wed, 17 Sep 2025 05:29:48 GMT PickleRick 2025-09-17T05:29:48Z https://community.splunk.com/t5/Splunk-Enterprise-Security/How-to-integrate-Service-Desk-Plus-with-Splunk-ES/m-p/753092#M12664 <P>I want to integrate Manage Engine&nbsp;Service Desk Plus with Splunk ES, I am trying this using Splunk Webhook method, but the thing is when I select Webhook alert action, I get then option to fill the webhook url only, where can I keep the Header and Payload? Please suggest any other ways if possible.<BR /><BR />thanks in advance.</P> Mon, 15 Sep 2025 08:02:41 GMT https://community.splunk.com/t5/Splunk-Enterprise-Security/How-to-integrate-Service-Desk-Plus-with-Splunk-ES/m-p/753092#M12664 maheshnc 2025-09-15T08:02:41Z https://community.splunk.com/t5/Splunk-Enterprise-Security/How-to-integrate-Service-Desk-Plus-with-Splunk-ES/m-p/753094#M12665 <P>The built-in webhook action is fairly limited. You might want to use the more generalized HTTP action app.</P><P><A href="https://splunkbase.splunk.com/app/5022" target="_blank">https://splunkbase.splunk.com/app/5022</A></P> Mon, 15 Sep 2025 08:36:06 GMT https://community.splunk.com/t5/Splunk-Enterprise-Security/How-to-integrate-Service-Desk-Plus-with-Splunk-ES/m-p/753094#M12665 PickleRick 2025-09-15T08:36:06Z https://community.splunk.com/t5/Splunk-Enterprise-Security/How-to-integrate-Service-Desk-Plus-with-Splunk-ES/m-p/753199#M12669 <P>Could you please explain the prerequisite and the steps to perform this integration?</P> Wed, 17 Sep 2025 05:16:30 GMT https://community.splunk.com/t5/Splunk-Enterprise-Security/How-to-integrate-Service-Desk-Plus-with-Splunk-ES/m-p/753199#M12669 maheshnc 2025-09-17T05:16:30Z https://community.splunk.com/t5/Splunk-Enterprise-Security/How-to-integrate-Service-Desk-Plus-with-Splunk-ES/m-p/753202#M12670 <P>No, I cannot. I haven't used Service Desk Plus.</P><P>The alert action configuration itself seems pretty self-explanatory however.</P> Wed, 17 Sep 2025 05:29:48 GMT https://community.splunk.com/t5/Splunk-Enterprise-Security/How-to-integrate-Service-Desk-Plus-with-Splunk-ES/m-p/753202#M12670 PickleRick 2025-09-17T05:29:48Z https://community.splunk.com/t5/Splunk-Enterprise-Security/How-to-integrate-Service-Desk-Plus-with-Splunk-ES/m-p/754033#M12708 <P>What should be content of Payload schema?</P> Tue, 07 Oct 2025 12:40:36 GMT https://community.splunk.com/t5/Splunk-Enterprise-Security/How-to-integrate-Service-Desk-Plus-with-Splunk-ES/m-p/754033#M12708 maheshnc 2025-10-07T12:40:36Z