topic Re: How to enrich the endpoint tickets for MacOS Jamf Host Lookup? in Splunk SOAR

How to enrich the endpoint tickets for MacOS Jamf Host Lookup?

brandylee1993 — Fri, 07 Aug 2020 18:55:49 GMT

How can I enrich the endpoint tickets, where the ticket is for a MacOS host, lookup the host in Jamf and return the following fields: Site, Username, and Full Name. Expected results for 'Site' include "NA - Retail" and "NA - Corp" among others.

Re: How to enrich the endpoint tickets for MacOS Jamf Host Lookup?

phanTom — Wed, 16 Sep 2020 09:53:54 GMT

@brandylee1993 hopefully you got your answer? Otherwise:

I can't see any JAMF app in Phantom but if it has an API (non OAUTH) then you can use the HTTP app to GET data from the API.

If there is an OAUTH requirement then you will likely need to create an app to get the token and then query the API for the data you require. Then a Playbook could add this data to an existing ticket.
I highly recommend running through the tutorial to see if i might be simple to build a JAMF app (https://docs.splunk.com/Documentation/Phantom/4.9/DevelopApps/Tutorial)

If this helped anyone, please add a Karma below!

Re: How to enrich the endpoint tickets for MacOS Jamf Host Lookup?

PazDak — Fri, 02 Apr 2021 14:14:42 GMT

Splunk released a Phantom App for Jamf a few weeks ago. I haven't really checked out much about it yet.

https://my.phantom.us/4.10/apps/?search=JAMF