topic EWS for Office 365 encoding error &quot;unknown encoding: windows-874&quot; in Splunk SOAR https://community.splunk.com/t5/Splunk-SOAR/EWS-for-Office-365-encoding-error-quot-unknown-encoding-windows/m-p/486642#M305 <P>We're receiving this error from an email that it is unable to process</P> <PRE><CODE>Apr 30 16:34:37 splunk-phantom01-nonprod SPAWN[5308]: TID:5308 : DEBUG: SPAWN : spawn.cpp : 829 : EWSOnPremConnector :ErrorExp in self._handle_mail_object: unknown encoding: windows-874 </CODE></PRE> Sun, 07 Jun 2020 16:23:54 GMT aocvy 2020-06-07T16:23:54Z EWS for Office 365 encoding error "unknown encoding: windows-874" https://community.splunk.com/t5/Splunk-SOAR/EWS-for-Office-365-encoding-error-quot-unknown-encoding-windows/m-p/486642#M305 <P>We're receiving this error from an email that it is unable to process</P> <PRE><CODE>Apr 30 16:34:37 splunk-phantom01-nonprod SPAWN[5308]: TID:5308 : DEBUG: SPAWN : spawn.cpp : 829 : EWSOnPremConnector :ErrorExp in self._handle_mail_object: unknown encoding: windows-874 </CODE></PRE> Sun, 07 Jun 2020 16:23:54 GMT https://community.splunk.com/t5/Splunk-SOAR/EWS-for-Office-365-encoding-error-quot-unknown-encoding-windows/m-p/486642#M305 aocvy 2020-06-07T16:23:54Z