topic Re: VPE Debugger Issue. No response on test in Splunk SOAR

VPE Debugger Issue. No response on test

johnteo — Sun, 07 Jun 2020 17:22:21 GMT

Hi guys, for all of the playbooks I have executed and tried to test in the past 24 hours, none of them have successfully executed although no changes have been made to them and they worked fined previously.

The only output at Phantom would be Status: Running. However, upon further inspection the count of failures for running that playbook is increased by 1 for every time I test it.

All the assets are healthy and I have not exceeded he maximum number of actions. I would very much appreciate any assistance and insights offered!

Re: VPE Debugger Issue. No response on test

ansusabu — Thu, 14 Nov 2019 07:15:45 GMT

Have you checked the memory utilization? OR try restarting the Phantom server.

Re: VPE Debugger Issue. No response on test

johnteo — Thu, 14 Nov 2019 07:28:44 GMT

Hi, thanks for responding. I have checked the memory utilization and restarted the statuses under system health. Everything seems fine on that end.

How do I restart the Phantom Server?

Re: VPE Debugger Issue. No response on test

johnteo — Thu, 14 Nov 2019 07:30:31 GMT

I apologize for such a basic question.

Re: VPE Debugger Issue. No response on test

ansusabu — Thu, 14 Nov 2019 08:17:22 GMT

You can stop the phantom server using the script using the stop script available in the below location

/opt/phantom/bin/stop_phantom.sh

And start the server using the below script :

/opt/phantom/bin/start_phantom.sh