https://community.splunk.com/t5/Splunk-SOAR/Firewall-Asset-Settings-Error/m-p/477364#M236 <P>Hi all, I would like some assistance on an error that I have encountered please.</P> <P>App 'Pala Alto Networks Firewall" started successfully however the following error appears after connecting to the ip address.</P> <P><EM>Error in connecting to device. HTTPSConnectionPool(host='192.168.100.6',port=443): Max retries exceeded with url: /api/(Caused by SSLERrror("bad hadshake: Error(['SSL routines', 'tls_process_server_certificate', 'certificate verify failed')].).).)). Test connectivity failed. No action executinos found.</EM></P> Wed, 30 Sep 2020 02:51:29 GMT johnteo 2020-09-30T02:51:29Z https://community.splunk.com/t5/Splunk-SOAR/Firewall-Asset-Settings-Error/m-p/477364#M236 <P>Hi all, I would like some assistance on an error that I have encountered please.</P> <P>App 'Pala Alto Networks Firewall" started successfully however the following error appears after connecting to the ip address.</P> <P><EM>Error in connecting to device. HTTPSConnectionPool(host='192.168.100.6',port=443): Max retries exceeded with url: /api/(Caused by SSLERrror("bad hadshake: Error(['SSL routines', 'tls_process_server_certificate', 'certificate verify failed')].).).)). Test connectivity failed. No action executinos found.</EM></P> Wed, 30 Sep 2020 02:51:29 GMT https://community.splunk.com/t5/Splunk-SOAR/Firewall-Asset-Settings-Error/m-p/477364#M236 johnteo 2020-09-30T02:51:29Z https://community.splunk.com/t5/Splunk-SOAR/Firewall-Asset-Settings-Error/m-p/477365#M237 <P>You most likely need to add your internal CA to your cert store. You can find the info on how to do that here:</P> <P><A href="https://my.phantom.us/kb/16/">https://my.phantom.us/kb/16/</A></P> Fri, 08 Nov 2019 20:41:35 GMT https://community.splunk.com/t5/Splunk-SOAR/Firewall-Asset-Settings-Error/m-p/477365#M237 phantom_mhike 2019-11-08T20:41:35Z