Installing VirusTotal V3 problem

Thibault-C — Tue, 05 May 2026 11:15:33 GMT

I have an issue installing the application via the GUI and also locally.

05/05/2026 11:08:53 AM ERROR Error importing app by user: Missing app directory detected. Please make sure the app installation file was generated by the compilation script.

Traceback (most recent call last): File "/opt/phantom/www/phantom_ui/phapps/installer.py", line 930, in stage_install _validate_tar_structure(app_tarball)
~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^
File "/opt/phantom/www/phantom_ui/phapps/installer.py", line 735, in _validate_tar_structure
raise InvalidInstallFileError( "Missing app directory detected. Please make sure the app installation file was generated by the compilation script." )

phantom_ui.phapps.installer.InvalidInstallFileError: Missing app directory detected. Please make sure the app installation file was generated by the compilation script.

Re: Installing VirusTotal V3 problem

Thibault-C — Tue, 05 May 2026 11:23:09 GMT

Splunk Phantom SOAR version 8.4

VirusTotal V3 - Version 3.0.3

I had an older version installed. Tried to upgrade, didn't work, so I deleted the full application... and now I cannot install the application at all...?

topic Re: Installing VirusTotal V3 problem in Splunk SOAR

Installing VirusTotal V3 problem

Re: Installing VirusTotal V3 problem