https://community.splunk.com/t5/Random/Is-there-a-way-to-see-a-coworker-s-open-support-case-status/m-p/168719#M910 <P>Every support contact is assigned an "Entitlement". Call/email Splunk support and ask them to add you to the Entitlement your co-worker belongs to.</P> Wed, 04 Mar 2015 20:40:40 GMT somesoni2 2015-03-04T20:40:40Z https://community.splunk.com/t5/Random/Is-there-a-way-to-see-a-coworker-s-open-support-case-status/m-p/168718#M909 <P>Is there a way to see my co-worker's case?<BR /> We work for the same company and I want to know if accounts can see/view each other open cases.</P> <P>Jim k</P> Wed, 04 Mar 2015 20:00:55 GMT https://community.splunk.com/t5/Random/Is-there-a-way-to-see-a-coworker-s-open-support-case-status/m-p/168718#M909 jkeellogic 2015-03-04T20:00:55Z https://community.splunk.com/t5/Random/Is-there-a-way-to-see-a-coworker-s-open-support-case-status/m-p/168719#M910 <P>Every support contact is assigned an "Entitlement". Call/email Splunk support and ask them to add you to the Entitlement your co-worker belongs to.</P> Wed, 04 Mar 2015 20:40:40 GMT https://community.splunk.com/t5/Random/Is-there-a-way-to-see-a-coworker-s-open-support-case-status/m-p/168719#M910 somesoni2 2015-03-04T20:40:40Z https://community.splunk.com/t5/Random/Is-there-a-way-to-see-a-coworker-s-open-support-case-status/m-p/168720#M911 <P>@ somesoni2 is correct you will need to be assigned to the same entitlement as your colleague to view and update each others cases.</P> Tue, 02 Jun 2015 14:45:52 GMT https://community.splunk.com/t5/Random/Is-there-a-way-to-see-a-coworker-s-open-support-case-status/m-p/168720#M911 vhallan_splunk 2015-06-02T14:45:52Z