topic Re: Why can I only answer, not comment? in #Random

Why can I only answer, not comment?

dpetracca_splun — Fri, 01 Jun 2018 16:33:24 GMT

I'm unable to comment on any posts, only answer. If I click on the "comment" link, it takes me down to the big answer box.
I tried with multiple browsers as well.

Re: Why can I only answer, not comment?

skoelpin — Fri, 01 Jun 2018 17:12:07 GMT

I'm guessing it has to do with your low karma count/age of account

Re: Why can I only answer, not comment?

dpetracca_splun — Fri, 01 Jun 2018 17:13:26 GMT

I thought that too but why would it allow me to answer? I would think comment would be allowed first over answer

Re: Why can I only answer, not comment?

dpetracca_splun — Fri, 01 Jun 2018 17:13:50 GMT

case and point, I'm only able to answer in this post, not comment on your comment 🙂

Re: Why can I only answer, not comment?

niketn — Fri, 01 Jun 2018 17:36:26 GMT

@dpetracca, I find that strange. Normally, the behavior is right opposite that posted answers might go for moeration but looking at the Karma points table there is no point for comments being disabled for anyone.

http://docs.splunk.com/Documentation/Splunkbase/splunkbase/Answers/HowtoearnKarma#Karma_rewards

You should drop an email to answers-support@splunk.com with reference to your issue and this post. All the best!

Re: Why can I only answer, not comment?

dpetracca_splun — Mon, 04 Jun 2018 17:59:12 GMT

testing ability to comment

Re: Why can I only answer, not comment?

dpetracca_splun — Mon, 04 Jun 2018 17:59:54 GMT

issue has been resolved on server side so I'm able to comment now

Re: Why can I only answer, not comment?

niketn — Mon, 04 Jun 2018 19:00:35 GMT

Working!!! Yay!!!! So you got it fixed!!! Calls for a party... enjoy 😉 😄

Re: Why can I only answer, not comment?

dpetracca_splun — Mon, 04 Jun 2018 19:03:05 GMT

Agreed what do I win? 🙂

Re: Why can I only answer, not comment?

niketn — Mon, 04 Jun 2018 19:16:08 GMT

With great powers comes great responsibilities. So now you get to start commenting and answering all questions.

Actually, now you should post what was done to resolve or rather whom to contact. Then accept the same as answer so that it benefits others facing same issues.

Re: Why can I only answer, not comment?

dpetracca_splun — Mon, 04 Jun 2018 19:19:36 GMT

Since I'm Splunk employee, the Splunk answers community manager reached out directly to me.
It was a bug on the server side which has been corrected.