https://community.splunk.com/t5/Random/splunk-support-for-customers-with-license/m-p/196671#M1023 <P>You're free to ask your question here, but if you want to get an answer from Splunk's support folks I'd go to the main Splunk website &gt; Support &gt; Support Portal and that will let you open a case with them.</P> <P>I'd include the link to their support portal (hosted by Sales Force) but I'm too new and can't link to external sites yet. <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> ( <A href="https://splunk.my.salesforce.com/home/home.jsp">https://splunk.my.salesforce.com/home/home.jsp</A> )</P> Mon, 06 Jan 2014 18:49:18 GMT kts 2014-01-06T18:49:18Z https://community.splunk.com/t5/Random/splunk-support-for-customers-with-license/m-p/196670#M1022 <P>is this the forum for customers with purchased license as well?</P> <P>if not could someone share the link for that</P> Mon, 06 Jan 2014 18:31:45 GMT https://community.splunk.com/t5/Random/splunk-support-for-customers-with-license/m-p/196670#M1022 achtung 2014-01-06T18:31:45Z https://community.splunk.com/t5/Random/splunk-support-for-customers-with-license/m-p/196671#M1023 <P>You're free to ask your question here, but if you want to get an answer from Splunk's support folks I'd go to the main Splunk website &gt; Support &gt; Support Portal and that will let you open a case with them.</P> <P>I'd include the link to their support portal (hosted by Sales Force) but I'm too new and can't link to external sites yet. <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> ( <A href="https://splunk.my.salesforce.com/home/home.jsp">https://splunk.my.salesforce.com/home/home.jsp</A> )</P> Mon, 06 Jan 2014 18:49:18 GMT https://community.splunk.com/t5/Random/splunk-support-for-customers-with-license/m-p/196671#M1023 kts 2014-01-06T18:49:18Z https://community.splunk.com/t5/Random/splunk-support-for-customers-with-license/m-p/196672#M1024 <P>Link provided <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> In addition to the above, I'd ask here first. Unless its a production impacting issue you will find people here quick to answer, helpful and above all else it gets you involved with the community.</P> Mon, 06 Jan 2014 18:53:11 GMT https://community.splunk.com/t5/Random/splunk-support-for-customers-with-license/m-p/196672#M1024 Drainy 2014-01-06T18:53:11Z https://community.splunk.com/t5/Random/splunk-support-for-customers-with-license/m-p/196673#M1025 <P>You can go to <A href="http://www.splunk.com">www.splunk.com</A> and click on the Support pull down menu and then on the support portal which is the last item. You will need your authorized credentials to log into the support portal.</P> Mon, 06 Jan 2014 19:23:55 GMT https://community.splunk.com/t5/Random/splunk-support-for-customers-with-license/m-p/196673#M1025 uuppuluri_splun 2014-01-06T19:23:55Z