topic Re: How to create a diag file on Splunk cloud? in Monitoring Splunk

How to create a diag file on Splunk cloud?

Iris_Pi — Thu, 08 Aug 2024 08:27:41 GMT

Hello Guys,

Can you please share the steps on how to create diag file for **Splunk Cloud**?
I found some posts saying that we can run "Splunk diag" from the command line, However there's no command line for Splunk cloud, then how can I get a diag file as asked by support.

Thanks much in advance!

Regards,
Iris

Re: How to create a diag file on Splunk cloud?

gcusello — Thu, 08 Aug 2024 08:31:29 GMT

Hi @Iris_Pi ,

you don't need to create a diag on Splunk Cloud because Splunk Support can already access it.

Ciao.

Giuseppe

Re: How to create a diag file on Splunk cloud?

Iris_Pi — Thu, 08 Aug 2024 08:45:44 GMT

Hello Ciao, Thanks much for your reply, I will get back to splunk support regarding to this point.

Re: How to create a diag file on Splunk cloud?

gcusello — Thu, 08 Aug 2024 09:00:18 GMT

Hi @Iris_Pi ,

you must send a diag to Splunk Support when you have on-premise systems because they cannot access them, but they can access Splunk Cloud so you don't need to create it.

let me know if I can help you more, or, please, accept one answer for the other people of Community.

Ciao and happy splunking

Giuseppe

P.S.: Karma Points are appreciated 😉

Re: How to create a diag file on Splunk cloud?

gcusello — Thu, 08 Aug 2024 09:59:02 GMT

Hi @Iris_Pi ,

good for you, see next time!

Ciao and happy splunking

Giuseppe

P.S.: Karma Points are appreciated 😉