https://community.splunk.com/t5/Knowledge-Management/Support-Users/m-p/120449#M7447 <P>if you have an Enterprise license, you have a set number of 'authorized contacts' that you can associate with your account as part of your Support contract. one or more of these authorized contacts can be designated as a 'Portal Admin'. if you are logged in as a "Portal admin" to the Support Portal, you can add authorized contacts up to your limit. </P> <P>an important point: those users must already exist as part of your company's account. if they don't, as lukejadamec points out, you should contact Splunk Support.</P> Tue, 21 Jan 2014 19:26:29 GMT piebob 2014-01-21T19:26:29Z https://community.splunk.com/t5/Knowledge-Management/Support-Users/m-p/120447#M7445 <P>How do I get other users from my organizations associated to our support contract?</P> Tue, 21 Jan 2014 16:47:37 GMT https://community.splunk.com/t5/Knowledge-Management/Support-Users/m-p/120447#M7445 deltabravo 2014-01-21T16:47:37Z https://community.splunk.com/t5/Knowledge-Management/Support-Users/m-p/120448#M7446 <P>You would contact your Splunk Account rep. If you can't remember who that is, then just call Splunk sales.</P> Tue, 21 Jan 2014 16:52:47 GMT https://community.splunk.com/t5/Knowledge-Management/Support-Users/m-p/120448#M7446 lukejadamec 2014-01-21T16:52:47Z https://community.splunk.com/t5/Knowledge-Management/Support-Users/m-p/120449#M7447 <P>if you have an Enterprise license, you have a set number of 'authorized contacts' that you can associate with your account as part of your Support contract. one or more of these authorized contacts can be designated as a 'Portal Admin'. if you are logged in as a "Portal admin" to the Support Portal, you can add authorized contacts up to your limit. </P> <P>an important point: those users must already exist as part of your company's account. if they don't, as lukejadamec points out, you should contact Splunk Support.</P> Tue, 21 Jan 2014 19:26:29 GMT https://community.splunk.com/t5/Knowledge-Management/Support-Users/m-p/120449#M7447 piebob 2014-01-21T19:26:29Z