topic Re: Contact Splunk in Knowledge Management

Contact Splunk

JuanAntonio — Tue, 29 Sep 2020 16:42:00 GMT

Hello everyone.

Hi everyone.
Does anyone know what is the contact email for splunk tech support?
I need to know if I can integrate the Cortex Cloud platform to Splunk Cloud.
Thanks!

Re: Contact Splunk

gcusello — Tue, 29 Sep 2020 16:55:01 GMT

Hi @JuanAntonio,

The only Splunk tech support I know is support@splunk.com but this address is only to open cases not for technical informations.

If you need a technical information like the one you spoke, you can ask to your Technical Channel Manager (if you're a Splunk Partner) or to your Splunk Partner (if you're a customer).

Otherwise the only choices are documentation and/or Community.

Searching in splunkbase I found that there's an app for Cortex (https://splunkbase.splunk.com/app/4979/), but I didn't used it.

In the documentation related to this app there's this link that could be useful for you https://github.com/LetMeR00t/TA-cortex but i cannot help more.

Ciao.

Giuseppe

Re: Contact Splunk

JuanAntonio — Tue, 29 Sep 2020 18:17:47 GMT

Hi @gcusello

Thanks for the support.
Do you know how I can open a case in splunk so that my questions can be answered?