Splunk AI Assistant

Vampire_splunk — Tue, 27 Jan 2026 19:52:04 GMT

When I ask the Splunk AI Assistant any question, it takes a long time to process and then returns the error message:
An error occurred generating your response. Try again later.

What could be the cause of this issue?
Is it related to the configuration files, resource limitations, network connectivity, or AI Assistant setup?
What steps can I take to troubleshoot and fix this problem?

Re: Splunk AI Assistant

livehybrid — Tue, 27 Jan 2026 21:57:56 GMT

Hi @Vampire_splunk

Are you able to confirm that your KVStore is working properly? Are there any warning/error around KVStore starting properly?

Can you check the following to see if there are any errors reported, if so please let us know what is returned:

index=_internal source="*/splunk_ai_assistant.log"

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topic Splunk AI Assistant in Knowledge Management

Splunk AI Assistant

Re: Splunk AI Assistant