https://community.splunk.com/t5/Splunk-On-Call/How-do-I-pay-for-splunk-on-call-service/m-p/626514#M48 <P>We have registered to the splunk on call trial and configured our Production instances to splunk so that if something is wrong, we get a phone call. The trial ended and we are trying to actually pay for the service but we are getting payment errors.</P> <P>We have sent emails to the billing email, but no ones has responded after multiple follow ups. I tried calling the support number and no one has been responding for the past 2 days. I left a message on the voice mail.</P> <P>Below is the error we get when attempting a payment.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screen Shot 2023-01-10 at 11.05.58 AM.png" style="width: 999px;"><img src="https://community.splunk.com/t5/image/serverpage/image-id/23272iBE7080018F99E965/image-size/large?v=v2&amp;px=999" role="button" title="Screen Shot 2023-01-10 at 11.05.58 AM.png" alt="Screen Shot 2023-01-10 at 11.05.58 AM.png" /></span></P> <DIV><SPAN>code:&nbsp;</SPAN><SPAN>51000021</SPAN><BR /><SPAN>message:&nbsp;</SPAN><SPAN>Invalid parameter(s): 'requestId'.</SPAN></DIV> <DIV> <DIV class="">&nbsp;</DIV> <P>&nbsp;</P> </DIV> Wed, 11 Jan 2023 17:03:50 GMT Rony 2023-01-11T17:03:50Z https://community.splunk.com/t5/Splunk-On-Call/How-do-I-pay-for-splunk-on-call-service/m-p/626514#M48 <P>We have registered to the splunk on call trial and configured our Production instances to splunk so that if something is wrong, we get a phone call. The trial ended and we are trying to actually pay for the service but we are getting payment errors.</P> <P>We have sent emails to the billing email, but no ones has responded after multiple follow ups. I tried calling the support number and no one has been responding for the past 2 days. I left a message on the voice mail.</P> <P>Below is the error we get when attempting a payment.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screen Shot 2023-01-10 at 11.05.58 AM.png" style="width: 999px;"><img src="https://community.splunk.com/t5/image/serverpage/image-id/23272iBE7080018F99E965/image-size/large?v=v2&amp;px=999" role="button" title="Screen Shot 2023-01-10 at 11.05.58 AM.png" alt="Screen Shot 2023-01-10 at 11.05.58 AM.png" /></span></P> <DIV><SPAN>code:&nbsp;</SPAN><SPAN>51000021</SPAN><BR /><SPAN>message:&nbsp;</SPAN><SPAN>Invalid parameter(s): 'requestId'.</SPAN></DIV> <DIV> <DIV class="">&nbsp;</DIV> <P>&nbsp;</P> </DIV> Wed, 11 Jan 2023 17:03:50 GMT https://community.splunk.com/t5/Splunk-On-Call/How-do-I-pay-for-splunk-on-call-service/m-p/626514#M48 Rony 2023-01-11T17:03:50Z