https://community.splunk.com/t5/Splunk-On-Call/How-to-change-alert-so-that-When-no-one-is-on-call-notify-the/m-p/592145#M24 <P><SPAN>Hi, we currently have one of our on-call schedules to be office hours only (Weekdays 9-5). However, we are noticing that we don't get notified about alerts that get raised over the weekend. Our expectation was that with these alerts, because no one is there to acknowledge them, they will still be there when someone is eventually on the roster at 9am Monday but apparently that is not the case. (The alert is in the list of alerts, but it doesn't page anyone).&nbsp;</SPAN></P> <P><SPAN>Is there a way to ensure that the person that gets rostered on at 9am Monday will be notified of any alerts that were triggered over the preceding weekend (period where no one was on-call)?&nbsp;</SPAN></P> <P><SPAN>Thanks</SPAN></P> Mon, 04 Apr 2022 16:42:26 GMT max-developer 2022-04-04T16:42:26Z https://community.splunk.com/t5/Splunk-On-Call/How-to-change-alert-so-that-When-no-one-is-on-call-notify-the/m-p/592145#M24 <P><SPAN>Hi, we currently have one of our on-call schedules to be office hours only (Weekdays 9-5). However, we are noticing that we don't get notified about alerts that get raised over the weekend. Our expectation was that with these alerts, because no one is there to acknowledge them, they will still be there when someone is eventually on the roster at 9am Monday but apparently that is not the case. (The alert is in the list of alerts, but it doesn't page anyone).&nbsp;</SPAN></P> <P><SPAN>Is there a way to ensure that the person that gets rostered on at 9am Monday will be notified of any alerts that were triggered over the preceding weekend (period where no one was on-call)?&nbsp;</SPAN></P> <P><SPAN>Thanks</SPAN></P> Mon, 04 Apr 2022 16:42:26 GMT https://community.splunk.com/t5/Splunk-On-Call/How-to-change-alert-so-that-When-no-one-is-on-call-notify-the/m-p/592145#M24 max-developer 2022-04-04T16:42:26Z https://community.splunk.com/t5/Splunk-On-Call/How-to-change-alert-so-that-When-no-one-is-on-call-notify-the/m-p/629528#M51 <P>Information can be found here&nbsp;<A href="https://help.victorops.com/knowledge-base/team-escalation-policy/" target="_blank">https://help.victorops.com/knowledge-base/team-escalation-policy/</A>&nbsp;and&nbsp;<A href="https://help.victorops.com/knowledge-base/rotation-setup/" target="_blank">https://help.victorops.com/knowledge-base/rotation-setup/</A></P> Fri, 03 Feb 2023 16:04:43 GMT https://community.splunk.com/t5/Splunk-On-Call/How-to-change-alert-so-that-When-no-one-is-on-call-notify-the/m-p/629528#M51 bhnpc 2023-02-03T16:04:43Z