topic Re: Failed to start Splunk OpenTelemetry Collector in Splunk Observability Cloud

Failed to start Splunk OpenTelemetry Collector

rotosetianto — Thu, 22 Aug 2024 09:35:27 GMT

I'm new on splunk

ihave this error when finish installation :

[root@rhel tmp]# systemctl restart splunk-otel-collector
[root@rhel tmp]# systemctl status splunk-otel-collector
● splunk-otel-collector.service - Splunk OpenTelemetry Collector
Loaded: loaded (/usr/lib/systemd/system/splunk-otel-collector.service; enabled; vendor preset: disabled)
Drop-In: /etc/systemd/system/splunk-otel-collector.service.d
└─service-owner.conf
Active: failed (Result: exit-code) since Thu 2024-08-22 16:30:11 WIB; 273ms ago
Process: 2760714 ExecStart=/usr/bin/otelcol $OTELCOL_OPTIONS (code=exited, status=1/FAILURE)
Main PID: 2760714 (code=exited, status=1/FAILURE)

Aug 22 16:30:11 rhel systemd[1]: splunk-otel-collector.service: Service RestartSec=100ms expired, scheduling restart.
Aug 22 16:30:11 rhel systemd[1]: splunk-otel-collector.service: Scheduled restart job, restart counter is at 5.
Aug 22 16:30:11 rhel systemd[1]: Stopped Splunk OpenTelemetry Collector.
Aug 22 16:30:11 rhel systemd[1]: splunk-otel-collector.service: Start request repeated too quickly.
Aug 22 16:30:11 rhel systemd[1]: splunk-otel-collector.service: Failed with result 'exit-code'.
Aug 22 16:30:11 rhel systemd[1]: Failed to start Splunk OpenTelemetry Collector.

Re: Failed to start Splunk OpenTelemetry Collector

PaulPanther — Thu, 22 Aug 2024 10:00:39 GMT

Could you please provide the steps that you've executed before?

Re: Failed to start Splunk OpenTelemetry Collector

rotosetianto — Thu, 22 Aug 2024 10:27:10 GMT

Hi @PaulPanther

I run from guide :

curl -sSL https://dl.signalfx.com/splunk-otel-collector.sh > /tmp/splunk-otel-collector.sh && \
sudo sh /tmp/splunk-otel-collector.sh --realm au0 -- ********************** --mode agent --with-instrumentation --discovery

Re: Failed to start Splunk OpenTelemetry Collector

PaulPanther — Thu, 22 Aug 2024 10:28:33 GMT

Okay, which os distribution and version do you run?

Re: Failed to start Splunk OpenTelemetry Collector

rotosetianto — Thu, 22 Aug 2024 10:55:49 GMT

I'm using Red Hat Enterprise Linux release 8.10 (Ootpa), and have same error when install on Ubuntu 22.04.4

Re: Failed to start Splunk OpenTelemetry Collector

rotosetianto — Thu, 22 Aug 2024 12:21:09 GMT

The service already running, i used from this source : https://github.com/signalfx/splunk-otel-collector/releases