topic Re: ITSI: Path to glass table directory in Splunk ITSI

ITSI: Path to glass table directory

jsmorgan1it — Fri, 31 May 2019 15:32:32 GMT

Hi, we have tried multiple times to identify the location of the saved glass tables that come with the ITSI application by default and after reaching out to Partner + we still do not have an answer.

This path (/opt/splunk/etc/apps/itsi/appserver/static/images/icon_library/thumbnails)
we located, only provided us with thumbnails, not the actual glass table pages- which is what we want.

We found the same question online multiple places and this path was presented but we cannot find it. (servicesNS/nobody/SA-ITOA/itoa_interface/glass_table)

Can this request please be escalated to someone within the ITSI Team who can simply provide us with the path to saved glass tables.
Please help!

Re: ITSI: Path to glass table directory

richgalloway — Fri, 31 May 2019 17:15:29 GMT

No one here can escalate to ITSI. To do that, file a Support Request.

servicesNS/nobody/SA-ITOA/itoa_interface/glass_table is not a file path, it's a REST command.

Re: ITSI: Path to glass table directory

PowerPacked — Wed, 30 Sep 2020 00:44:40 GMT

All the objects in ITSI (Services, Entities, Glass Tables) are stored in KV STORE, not like usual dashboard xml or HTML files in case of splunk enterprise

A kv store collection is created for every object type in ITSI which can be found in SA-ITOA app - default/local directory - tranforms.conf

[glasstable]
collection = itsi_pages
external_type = kvstore
fields_list = title, object_type, latest_label, svg_coordinates, _key

and location to kvstore is - $splunkhome$/var/lib/splunk/kvstore.

if you want to back up glass table objects there are many end points and method in ITSI which can do CRUD operations on this KVSTORE.

go through these links which will help you to get to data in ITSI.

https://docs.splunk.com/Documentation/ITSI/4.2.0/Configure/BackupandRestoreITSIconfig

https://docs.splunk.com/Documentation/ITSI/4.2.0/Configure/kvstore_to_json.pyoperations

https://docs.splunk.com/Documentation/ITSI/4.2.0/RESTAPI/ITSIRESTAPIreference

Thanks

Re: ITSI: Path to glass table directory

jsmorgan1it — Wed, 30 Sep 2020 00:44:42 GMT

Tried your suggestion and followed the links but to no avail. No where in any of the directories mentioned were we able to uncover glass table page images. You mentioned the KV_store or transforms.conf. Were you suggesting we somehow unpack the kv_store in order to locate the glass table page image?

Re: ITSI: Path to glass table directory

PowerPacked — Fri, 31 May 2019 19:46:14 GMT

may i know what exactly are you looking for ? what do you mean by glass table page image ?

Re: ITSI: Path to glass table directory

jsmorgan1it — Fri, 31 May 2019 19:59:10 GMT

Here you go:

https://www.google.com/search?q=splunk+ITSI+glass+table+image&rlz=1C1CHBD_enUS755US755&tbm=isch&source=iu&ictx=1&fir=uqiQqTdhAGEcAM%253A%252CW5SXhsscpBmiFM%252C_&vet=1&usg=AI4_-kQyB-KPbkPiWJMFIfApSAfJvP9P1w&sa=X&ved=2ahUKEwiTk-f-xsbiAhUIPa0KHbs4D3UQ9QEwAnoECAQQBA#imgrc=04OlT7U3v3F9iM:&vet=1

Re: ITSI: Path to glass table directory

PowerPacked — Fri, 31 May 2019 20:02:35 GMT

That's an individual glass table which can be imported by using above methods from KV STORE

Re: ITSI: Path to glass table directory

jsmorgan1it — Fri, 31 May 2019 20:42:46 GMT

Imported or exported. Not clear on how to export an image out of a kv_store?

Re: ITSI: Path to glass table directory

evania — Thu, 06 Jun 2019 21:50:10 GMT

Hi @jsmorgan1it ,

Did you have a chance to check out these answers yet? If any of them worked, please resolve this post by approving it! If your problem is still not solved, keep us updated so that someone else can help you.

Thanks for posting!