https://community.splunk.com/t5/Splunk-ITSI/ITSI-no-services-and-N-A-in-tree-view/m-p/558803#M2334 <P>We have got some support of Splunk, and the problem was in the SA-indexCreation&nbsp; app at the indexer. The wrong version was installed, where there was no support for metric collection.&nbsp;<BR />Now we have installed the correct version, and everything works fine.&nbsp;</P> Fri, 09 Jul 2021 06:44:38 GMT lgroot 2021-07-09T06:44:38Z https://community.splunk.com/t5/Splunk-ITSI/ITSI-no-services-and-N-A-in-tree-view/m-p/556995#M2330 <P>Hello,</P><P>I have a strange problem in ITSI after een upgrade. The configured services are not showing up in the Service Analyzer Tile view and they are grey-ed out in the tile view. When i open the service with a deep dive, i can see my KPI with data and a Service Health Score.&nbsp; Does anybody know what's going on?<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ITSI no service.png" style="width: 999px;"><img src="https://community.splunk.com/t5/image/serverpage/image-id/14790i4522BDD416A99569/image-size/large?v=v2&amp;px=999" role="button" title="ITSI no service.png" alt="ITSI no service.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ITSI tree view.png" style="width: 999px;"><img src="https://community.splunk.com/t5/image/serverpage/image-id/14791iECBFE9E8E84D3E6C/image-size/large?v=v2&amp;px=999" role="button" title="ITSI tree view.png" alt="ITSI tree view.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ITSI deep dive.png" style="width: 999px;"><img src="https://community.splunk.com/t5/image/serverpage/image-id/14792i013485A753B461A7/image-size/large?v=v2&amp;px=999" role="button" title="ITSI deep dive.png" alt="ITSI deep dive.png" /></span><BR /><BR /><BR /></P> Thu, 24 Jun 2021 13:51:49 GMT https://community.splunk.com/t5/Splunk-ITSI/ITSI-no-services-and-N-A-in-tree-view/m-p/556995#M2330 lgroot 2021-06-24T13:51:49Z https://community.splunk.com/t5/Splunk-ITSI/ITSI-no-services-and-N-A-in-tree-view/m-p/558803#M2334 <P>We have got some support of Splunk, and the problem was in the SA-indexCreation&nbsp; app at the indexer. The wrong version was installed, where there was no support for metric collection.&nbsp;<BR />Now we have installed the correct version, and everything works fine.&nbsp;</P> Fri, 09 Jul 2021 06:44:38 GMT https://community.splunk.com/t5/Splunk-ITSI/ITSI-no-services-and-N-A-in-tree-view/m-p/558803#M2334 lgroot 2021-07-09T06:44:38Z