fresh install not responsive

gurusue — Mon, 30 Nov 2020 23:07:33 GMT

I just installed a fresh enterprise trial version 8.1. since we're using this in a Forescout training lab we definitely need the free version. I get Splunk running, and I can log in. However I cannot install any of the Forescout apps for splunk (we're teaching how to integrate our 2 products) and I can't convert to the Free License group. I've done this many times before, and have not had a problem.

License: I click on Settings > Licensing > Change License group > Select Free License and click save. After 1 or 2 seconds the display still says I'm using the Enterprise Trial License and simply refuses to change.

App Install: I go to Apps > Manage Apps > Install App from file > browse to the file (I've tried forescout app for splunk v 2.9.1 and v2.9.2 both do this) > click open > select 'upgrade app' (or not I've tried it both ways and the same thing happens.) > click upload and it dumps me right back to the Upload an app page. clearly it's not uploaded, installed or anything.

Help please!

Sue

topic fresh install not responsive in Installation

fresh install not responsive