topic Re: (trial version) Changing default password on Ubuntu - server error in Installation

How to change default password on Ubuntu trial version (server error)?

desertjedi85 — Wed, 17 Jun 2020 17:56:45 GMT

First I installed using the .deb package. After install I went to the default GUI page and put in the initial password of "changeme". After typing in the change password fields I get "Server error". I reload the page and put in my new password and get invalid password. I put in "changeme" and get "Your session has expired. Log in to return to the system."

I searched through answers to other questions and tried these:
Clearing cache and restarting the client machine
Tried running this command both before and after trying to change the password in the GUI (./splunk edit user admin -password newpassword -auth admin:changeme)

Some noted issues with the .deb package and recommended using the .tar to install. I've tried this also, I'm currently installed using this.

I didn't have this problem when I installed it on Red Hat, only Ubuntu.

Re: (trial version) Changing default password on Ubuntu - server error

dkeck — Wed, 31 Aug 2016 06:46:06 GMT

Hi,

hard to understand what you mean, but if you need to reset the amdin password go to

SPLUNK_HOME/splunk/etc/ and delete the file passwd .Restart splunk and your web admin password should be "changeme" again.

Kind regards

Re: (trial version) Changing default password on Ubuntu - server error

desertjedi85 — Wed, 31 Aug 2016 17:58:14 GMT

I've tried this previously also and I still receive the same error. It happens every time I change the password from the initial "changeme" password. Red text will display under the change password prompt that says "Server Error". I am then redirected to log in. If I use the new credentials I just made I get invalid password returned, if I use the "changeme" password again I get the Session has expired. No matter how many times I try to log in with either. I've uninstalled/reinstalled. I've used that CLI command in my post and I've deleted the .passwd file.

Re: (trial version) Changing default password on Ubuntu - server error

Rob — Wed, 31 Aug 2016 20:38:34 GMT

Hi,

Have you checked the file permissions and ownership to make sure that when Splunk tries to write the password it has permissions to do so?

Re: (trial version) Changing default password on Ubuntu - server error

desertjedi85 — Thu, 01 Sep 2016 16:21:24 GMT

Bingo! That fixed it thank you very much!