https://community.splunk.com/t5/Installation/How-to-replace-a-trial-license-with-an-Enterprise-license/m-p/212662#M3322 <P>Please tell me the process to upgrade from the trial to an enterprise license that works.</P> <P>I have tried the instructions of resetting the group to Enterprise and getting prompted to supply the new license and got this:</P> Wed, 17 Jun 2020 19:31:33 GMT adrianblakey 2020-06-17T19:31:33Z https://community.splunk.com/t5/Installation/How-to-replace-a-trial-license-with-an-Enterprise-license/m-p/212662#M3322 <P>Please tell me the process to upgrade from the trial to an enterprise license that works.</P> <P>I have tried the instructions of resetting the group to Enterprise and getting prompted to supply the new license and got this:</P> Wed, 17 Jun 2020 19:31:33 GMT https://community.splunk.com/t5/Installation/How-to-replace-a-trial-license-with-an-Enterprise-license/m-p/212662#M3322 adrianblakey 2020-06-17T19:31:33Z https://community.splunk.com/t5/Installation/How-to-replace-a-trial-license-with-an-Enterprise-license/m-p/212663#M3323 <P>The only time I've seen the word "reset" used in Splunk licensing is with a reset license when you go over license too many times in one month.</P> <P>Are you sure the license file you are using is the right one?</P> <P>I always use the method to copy and paste the license file TEXT into the text box, you could try that method too.</P> Sat, 23 Apr 2016 22:26:28 GMT https://community.splunk.com/t5/Installation/How-to-replace-a-trial-license-with-an-Enterprise-license/m-p/212663#M3323 Richfez 2016-04-23T22:26:28Z https://community.splunk.com/t5/Installation/How-to-replace-a-trial-license-with-an-Enterprise-license/m-p/212664#M3324 <P>The regular <A href="http://docs.splunk.com/Documentation/Splunk/6.4.0/Admin/Installalicense">installation procedure</A> should work: <STRONG>Settings &gt; Licensing &gt; Add license</STRONG>, then browse for the file or paste the file contents in.</P> <P>Is this what you tried and it didn't work?</P> Sun, 24 Apr 2016 15:30:07 GMT https://community.splunk.com/t5/Installation/How-to-replace-a-trial-license-with-an-Enterprise-license/m-p/212664#M3324 ChrisG 2016-04-24T15:30:07Z https://community.splunk.com/t5/Installation/How-to-replace-a-trial-license-with-an-Enterprise-license/m-p/212665#M3325 <P>Weird. I searched for this specific message with no luck -<BR /> Bad request - in handler 'licenses': Splunk.License: failed to add reset from license group:'Enterprise' to active</P> Mon, 25 Apr 2016 00:07:33 GMT https://community.splunk.com/t5/Installation/How-to-replace-a-trial-license-with-an-Enterprise-license/m-p/212665#M3325 ddrillic 2016-04-25T00:07:33Z