topic Re: Error while installing app Pure unified addon: Error: Request failed with status code 500 in Installation

Error while installing app Pure unified addon: Error: Request failed with status code 500

Manish_Sharma — Thu, 11 Apr 2024 13:40:22 GMT

Hi,

I am trying to installing PureStorage Unified Add-on for Splunk but installing while looking to add configurations I am getting below error in configuration page. I am installing it on my on-prem deployment server rather than Splunk Cloud. Can anyone help advise what could be the reason for the same and how to resolve?

Error:
Failed to load current state for selected entity in form!
Details
Error: Request failed with status code 500

Addon: https://splunkbase.splunk.com/app/5513

Thanks

Re: Error while installing app Pure unified addon: Error: Request failed with status code 500

marnall — Sat, 13 Apr 2024 07:20:02 GMT

Are there any interesting messages in the error log?

index=_internal TA-purestorage-unified log_level=ERROR

I tried installing this add-on on a test machine with Splunk Enterprise 9.2.0 and could load the configuration page without error. Which version of Splunk Enterprise are you using?

Re: Error while installing app Pure unified addon: Error: Request failed with status code 500

Manish_Sharma — Sat, 01 Jun 2024 04:26:15 GMT

Nothing in internal logs which could signify problem. Currently on older version of Splunk enterprise version

Version:7.2.8 Build:d613a50d43ac