topic Can't Log In To Splunk Web After Forklift Upgrade in Installation https://community.splunk.com/t5/Installation/Can-t-Log-In-To-Splunk-Web-After-Forklift-Upgrade/m-p/665944#M13347 <P>so after opening a case with Splunk tech support because we were unable to upgrade in place our Windows 2019 Servers from Splunk version 9.0.0 to 9.1.1 we were instructed to backup the ETC directory than uninstall Splunk and do a new install of 9.1.1 then copy the old ETC directory back over&nbsp;</P><P>well we did just that except we also put it on new/different hardware and now we can't log in to Splunk Web, we get the login screen it takes our credentials and then we get the three dots of death ...</P><P>any help / advice is tremendously appreciated&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="splunk cant login 08.jpg" style="width: 999px;"><img src="https://community.splunk.com/t5/image/serverpage/image-id/27738iD9B1586017285443/image-size/large?v=v2&amp;px=999" role="button" title="splunk cant login 08.jpg" alt="splunk cant login 08.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 23 Oct 2023 23:03:51 GMT Gregski11 2023-10-23T23:03:51Z Can't Log In To Splunk Web After Forklift Upgrade https://community.splunk.com/t5/Installation/Can-t-Log-In-To-Splunk-Web-After-Forklift-Upgrade/m-p/665944#M13347 <P>so after opening a case with Splunk tech support because we were unable to upgrade in place our Windows 2019 Servers from Splunk version 9.0.0 to 9.1.1 we were instructed to backup the ETC directory than uninstall Splunk and do a new install of 9.1.1 then copy the old ETC directory back over&nbsp;</P><P>well we did just that except we also put it on new/different hardware and now we can't log in to Splunk Web, we get the login screen it takes our credentials and then we get the three dots of death ...</P><P>any help / advice is tremendously appreciated&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="splunk cant login 08.jpg" style="width: 999px;"><img src="https://community.splunk.com/t5/image/serverpage/image-id/27738iD9B1586017285443/image-size/large?v=v2&amp;px=999" role="button" title="splunk cant login 08.jpg" alt="splunk cant login 08.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 23 Oct 2023 23:03:51 GMT https://community.splunk.com/t5/Installation/Can-t-Log-In-To-Splunk-Web-After-Forklift-Upgrade/m-p/665944#M13347 Gregski11 2023-10-23T23:03:51Z